
City Water
Common City Water Problems
Although most city water is treated, it can still cause problems around your home. Common city water contaminants and issues include:
Chlorine and Chloramine
These chemicals are necessary for disinfection, but they can add unwanted tastes and smells to water. Chlorine and Chloramines can also dry out skin, hair, rubber seals and parts in water-using appliances and can fade fabrics more rapidly when washed.Staining
City water can still stain and ruin clothing, sinks, tubs, toilets, water-using appliances, even tableware. A replacement may be required, or it could take a lot of effort to remove the stain.Tastes and Odors
Chlorine taste and odor are common complaints. During certain times of the year, many also notice an unpleasant algae smell and taste. Algal blooms could also be responsible for minor health-related issues.Scale and Hard Water
Scale or limescale is the white, chalky buildup from hard water minerals in water that’s left on fixtures and water-using appliances. It is unsightly and can reduce the life, appearance and efficiency of fixtures, water appliances and other items around your home. Some water treatment plants reduce the amount of hardness in the water, but they don’t provide you with soft water.Are you on Well Water?
Well Water has it’s own problems.
Different Types of Water

Raw Water
Raw water is water found in the environment that has not been treated and does not have any of its minerals, ions, particles, bacteria, or parasites removed.
Working Water
Working water, for washing, bathing and cleaning, makes up 99 percent of the water that’s used in the home. Even though your water is supplied by a city or municipality, it is probably hard and likely contains a disinfectant like chlorine or chloramine. Hardness can cause problems with your water-using appliances, surfaces that come in contact with water, fixtures and tableware. Over time, chlorine/chloramine can damage your clothing in the wash, and it can dry out rubber seals in water-using appliances. City working water is frequently treated with a prefilter, water softener and dechlorination or chloramine removal system.

Drinking Water
Although the water you use for drinking and cooking makes up about one percent of the water used in your home, its quality is probably most important to you. To make sure water is safe for human consumption, water supplies are treated with disinfectants at the water treatment facility. These disinfectants ensure the water meets guidelines set by the Environmental Protection Agency (EPA). For safety reasons, the disinfectant must remain in the water while it travels through the distribution system to your home, but once there, it is no longer needed (or wanted).
What Our Customers Are Saying
Don C.
Prompt, courteous service and equipment has improved our water quality.
Scott S.
We purchased a water system from them and have yearly service on it. They are honest and reliable. Would totally recommend them.
Benjamin L.
Water Doctor was a pleasure to work with! Everything done over text, quick responses, and fast service… Couldn’t be happier
Sue A.
Very happy with Water Dr! Fast response and fast service. Professional and finished the 2 issues quickly. Would definitely hire again. Very nice people!
Nan L.
So far, so good with the timely and courteous installation of a water treatment system at my home.
Good, Better, Best: Tailored Water Treatment Options
GOOD
Kinetico® POWERLINE
Electric Head &
A200 Drinking Water Station
BETTER
Kinetico® Q850
Non-Electric &
A200 Drinking Water Station
BEST
Kinetico® Q850
Non-Electric Head &
K5 Drinking Water Station
Choose One: Whole Home Water Treatment

Kinetico® PowerlinePRO
- Effective Hardness and Iron Reduction: Removes up to 100 grains of hardness and 10 ppm of iron for cleaner, scale-free water.
- Enhanced Appliance Longevity: Protects plumbing and water-using appliances from damage caused by hard water, extending their lifespan.
- Efficient Regeneration: Metered demand ensures regeneration only when needed, reducing water and energy consumption.
- User-Friendly Design: Features easy-to-use controls, a brine tank with a grid plate and safety refill, and a system bypass for convenience.
- Durable Construction: Built with a non-corrosive tank, durable valve, and backed by a 5-year limited warranty for reliability.

Kinetico® Q850
- Non-Electric Operation: Powered by moving water, eliminating the need for timers or computers, ensuring reliable and energy-efficient performance.
- Quad Tank Design: Combines filtration and softening into a single system, providing continuous clean and soft water 24/7 while saving space.
- Efficient Regeneration: Countercurrent regeneration uses less water and salt while delivering optimal system efficiency and preventing hardness breakthrough.
- Advanced Filtration Options: Includes carbon filtration for chlorine and odor removal or Macrolite® filtration for fine pre-filtration, removing particles as small as five microns.
- Durable and Long-Lasting: Corrosion-resistant tanks and valves ensure reliable operation, even in harsh conditions, protecting plumbing and appliances.
Choose One: Drinking Water Station

Kinetico® A200 Drinking Water Station
- Advanced Filtration Technology: Features VOC Guard, Puremometer® filter life indicator, and EverClean® rinse for superior performance and extended filter life.
- Unparalleled Customization: Includes FlexFiltration, allowing users to adapt the system to specific water quality needs.
- Enhanced Contaminant Removal: Reduces a wide range of impurities, including VOCs, PFOS/PFOA, MTBE, and heavy metals for unmatched water quality.
- Premium Design: Comes with a designer lead-free tap and a QuickFlo® storage tank for convenience and style.
- Superior Warranty Coverage: Provides a 10-year warranty on parts and the membrane (when paired with a Kinetico softener), ensuring long-term reliability.

Kinetico® K5 Drinking Water Station
- Advanced Filtration Technology: Features VOC Guard, Puremometer® filter life indicator, and EverClean® rinse for superior performance and extended filter life.
- Unparalleled Customization: Includes FlexFiltration, allowing users to adapt the system to specific water quality needs.
- Enhanced Contaminant Removal: Reduces a wide range of impurities, including VOCs, PFOS/PFOA, MTBE, and heavy metals for unmatched water quality.
- Premium Design: Comes with a designer lead-free tap and a QuickFlo® storage tank for convenience and style.
- Superior Warranty Coverage: Provides a 10-year warranty on parts and the membrane (when paired with a Kinetico softener), ensuring long-term reliability.
Free In-Home Analysis

Life is better with Kinetico
Experience a well-hydrated life. Water that’s freed of both natural and man-made issues. Water that tastes better, works better in your plumbing and appliances, makes skin and clothes feel better and saves money and time too. Experience life hydrated by Kinetico.
Learn MoreBased on the results of your specific water analysis, our water treatment expert may recommend different or additional equipment to get the quality of your water where you want it.
Do you have smelly hot water?
Smelly water coming from your hot water tank is likely due to a high level of bacteria that can be found in untreated water. Our licensed plumbers are available to come repair or replace aging water heaters.
City Water FAQs
We sure do! Water Doctor has equipment available for a variety of water types and conditions. Not sure what water concerns your home or business is suffering from? Schedule your Free Water Analysis today.
Municipal water treatment facilities provide safe water, but government standards for what is pure and our own aren’t always the same. The water from city faucets still contain contaminants that are legally considered safe to drink, but the thought of consuming them is unpleasant to say the least. Pharmaceuticals and other chemicals that find their way into our water supplies have led more and more consumers to seek out Water Doctor of Washington Water Treatment solutions.
Water Doctor of Washington offers FREE Water analysis from our experienced Water Experts. Schedule your appointment today and our technicians will help identify any water issues your home or business may experience.
Thanks to kinetic energy, it will! Kinetico’s Non-Electric Water Systems gain their power through moving water, eliminating the need for electricity. However, if you have well water, your well pump and pressure tank will still need electricity to supply water.
Kinetico softeners are based on demand. They measure the amount of water you use, not the time that elapses between regeneration cycles. This allows Kinetico equipment to be far more efficient than the competition. If you’re out of town, the water will lay dormant; if you have company and are using extra water, the system will recognize the demand and react accordingly. Pretty neat, huh?!
We believe in our products and back up our equipment with one of the most inclusive warranties in the industry. Kinetico equipment is protected by the best manufacturer’s warranty in the industry. Your Water Specialist will happily discuss warranties with you when you receive your quick quote!
There sure are! Water Doctor of Washington is proud to partner with Salal Credit Union. Give us a call for more information!
Water Treatment Blog

Understanding PFAS Removal
Why Refrigerator Pitchers and Other Filters Might Not Suffice In recent years, concerns over PFAS (per- and polyfluoroalkyl substances) contamination in drinking water have escalated,

Addressing PFAS Concerns in Napavine: An Open Letter to Residents
Dear Residents of Napavine, We’re reaching out to you with a message of support and guidance in light of recent reports regarding PFAS contamination in

Spring Allergies and Water Quality
How Clean Water Can Help You Breathe Easier Spring, with its blossoming flowers and vibrant greenery, is a welcome respite after the long winter months.

Outdoor Adventures Start with Indoor Water Prep
How Clean, Cold Water from Home Makes Every Summer Outing Better Summer in Western Washington is something special. From misty morning hikes on Mount Rainier
Water Doctor of Washington

Water Doctor of Washington
Established in 1965 as Rainwater, and later as Water Doctor in 1997, our company has a long-standing tradition of serving the community. In 2023, we combined to form Water Doctor of Washington. As a local, family-owned business headquartered in Chehalis, WA, we are your trusted source for water treatment and plumbing solutions in Washington State.
This map indicates our Water Treatment installation and service area. If you would like to schedule a consultation to discuss treating your city water please click here.



